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Frequently Asked Questions (FAQ)
A: The Galvanic Spa facial treatment works in two steps: Galvanic Spa Pre-Treatment Facial Gel and Galvanic Spa Treatment Facial Gel. During the first step, both the Pre-Treatment Gel and the Galvanic Instrument are negatively charged. Since like charges repel each other, the negative charge of the Galvanic Instrument repels or pushes the Pre-Treatment Gel into the skin. The Pre-Treatment Gel contains ingredients that soothe, calm, and purify the skin. The purifying ingredients bind with impurities in the skin causing them to have a negative charge.
2: Q: What is the difference between the Galvanic Spa Pre-Treatment Facial Gel and the Treatment Facial Gel?
A: The Pre-Treatment and Treatment Gels are specially formulated with several skin beneficial ingredients to help concentrate cellular energy, support stress recovery and rejuvenate your skin. Pre-Treatment Gel contains marigold extract, sea kelp and vanilla extract to soothe and condition the skin, along with TEA cocoyl glutamate which purifies the skin. These key ingredients help to remove impurities so your pores can breathe. The Treatment Gel contains arginine, an amino acid that helps skin recover from stress and magnesium to promote cellular energy. These key ingredients help to revive and invigorate your skin. Both products work synergistically with the Galvanic Spa instrument and face attachment.
A: We have not studied the efficacy of using the Galvanic Spa longer than suggested. Using the Galvanic Spa as suggested in the instructions will provide desired benefits.
A: The Galvanic Pre-Treatment and Treatment Facial Gels were specifically packaged to provide an efficacious amount for one galvanic session. We do not recommend saving any unused portions of Galvanic Gels for use at a later time. Storing open vials of gels allows the possibility for serious problems regarding product safety and efficiency. Additionally, the active ingredient in the gels can become neutralized or oxidized in an open vial rendering the gels less effective for their intended galvanic treatments. When performing a half face demonstration you can use half a vial (of Pre-Treatment or Treatment Gel), however, the remaining half should be used immediately after or should be discarded. If you are doing a demonstration on a person with dry skin you will need to use the entire vial for best results. If the Pre-Treatment or Treatment Gel starts to soak in the skin and the Galvanic instrument begins to tug on the skin, you should use the other half of the gel before spraying the skin with NaPCA Moisture Mist. If you have used all of the Pre-Treatment or Treatment Gel, then mist the skin with NaPCA Moisture Mist.
A: The Galvanic Spa has several differentiating features, including:
A: The Galvanic Spa can be used with products that are formulated to carry a charge: Galvanic Spa Pre-Treatment and Treatment Facial Gels, Tru Face Line Corrector, Galvanic Spa Body Shaping Gel, and Nutriol Hair Fitness Treatment. These products have been specifically formulated for use with the Galvanic Spa.
A: Not all products developed by Nu Skin have a charge. Only those products recommended for the Galvanic Spa have specially formulated charged ingredients. These products include the Galvanic Spa Pre-Treatment and Treatment Facial Gels, Tru Face Line Corrector, Galvanic Spa Body Shaping Gel, and Nutriol Hair Fitness Treatment.
A: The conductors are made of chrome and copper. The materials for the conductor are ABS with electroplated chrome. (ABS stands for Acrylonitrile Butadiene Styrene).
10: Q: Why is there a warning saying, “Check with your physician before using the Galvanic Spa System II if you are pregnant, have a pacemaker, are epileptic, wear metal braces on your teeth, or have a metal implant”?
A: While the Galvanic Spa System is very safe and gentle, clinical studies have not been performed to prove safety of use for the individuals mentioned. Nu Skin also provides this warning to be in compliance with regulations for electronic devices.
A: The Galvanic Spa System provides key features and benefits for a spa treatment in the comfort of your own home. These benefits and features are listed below:
A: To release a conductor: With your free hand on the conductor being released, hold the instrument with the chrome activation panel facing you and press on the gray release button firmly with your thumb until the conductor is released from the instrument. To attach a conductor: Hold the instrument with the display side up and hold the conductor with the positioning indicator (small etch) facing you. Press firmly to snap the conductor into place. If your conductor fails to attach, make certain the conductor is positioned correctly. Forcing the conductor could damage both the instrument and the conductor. The instrument will not work unless the conductor is attached correctly.
A: Galvanic Spa Facial Gels work with the facial conductor and instrument to draw out dulling debris and allow pores to breathe. They also deliver beneficial nutrients that soothe and calm the skin, provide cellular energy and facilitate recovery from stress. Look visibly younger and feel vibrant and revitalized.
A: Most individuals can see and feel a difference immediately after using the Galvanic Spa with the Facial Gels. Based on our clinical studies, participants were able to see results with Galvanic Spa used with Tru Face Line Corrector and Body Shaping Gel within two and four weeks respectively. Many people notice that their hair looks more shiny and healthy within one week of using Nutriol Hair Fitness and Galvanic Spa. Results with each of the Galvanic Spa products become more visible as you continue to use the Galvanic Spa as directed.
A: Yes, the Galvanic Spa System is designed for use in addition to your usual skin care regimen. Simply use any Nu Skin cleanser and toner before the Galvanic Spa treatment and then proceed with your usual Nu Skin, skin care regimen.
A: The Galvanic Spa Pre-Treatment and Treatment Facial Gels are recommended to be used up to three times a week. It is important to use the entire contents of each vial for each Galvanic Spa Treatment Session.
A: As a company, we have never studied different patterns of movement to ascertain what works best. Our distributor have found that moving moving the Galvanic Spa over your face in an upward, out ward slow-gentle movement along the muscle contour of your face and let the Galvanic Spa do the work. You want to apply some pressure, but never enough to tug at the skin. When you are working around the eye area, start under the eye and then follow the muscle contour as you move up around the eye and hold just under the eyebrow for a few seconds. Gently massage above the eye and then back down under it. Repeat this movement several times, and then spend time on you face and neck. Avoid getting too close to the eye itself. We recommend simply following the bone structure around the eye. There are different ways to use the instrument. Some like to massage in a circular motion moving from the nose area out to the ears, while others like to move the instrument upward and out ward. Experiment with the instrument to find what’s comfortable for you. Just make sure to gently massage all your skin that is covered by gel.
A: During the Galvanic Treatment, most people will not feel anything. The specially formulated gels help conduct the galvanic current and ensure that it goes in to the skin without any discomfort. Although you may not feel it, the instrument is working to deliver beneficial ingredients along with galvanic current to revive, rejuvenate and enhance the beauty of your skin.
A: When the Galvanic Instrument is touched to your skin it sends a controlled level of current out, and times how long it takes for the current to return to the instrument. People with highly conductive skin (usually high skin moisture and electrolyte content) will get a level three setting (3 beeps). Their skin can tolerate high levels of Galvanic. People with less conductive skin will get a level two, or level one setting depending on how conductive their skin is. The Galvanic Spa measures skin conductivity, which is affected by moisture content and electrolyte balance.
A: The conductivity of our skin can change from hour to hour so it is not abnormal to have a different number of beeps from 1-3 at the start of a galvanic spa treatment. The beeps correspond to electrical amounts of 0.125 mA (millampere), 0.250 mA, and 0.350 mA. This is a very low amount of current, but shown to be very effective and safe for all users no matter the state of their skin’s conductivity at the moment of the galvanic spa treatment.
A: Nu Skin has not studied the effects of the Galvanic Spa with Botox injections, collagen injections, silicon injections, etc.. These are all medical procedures and therefore fall outside of the cosmetic realm in which we conduct our business. We have contacted facilities that perform these types of treatments and Galvanic treatments. Their policy was not to provide Galvanic Treatments on individuals who had previously received injections for up to two weeks, to ensure there was no perceived contraindication between the two.
A: A bruise manifests itself when capillaries are damaged and allow blood to seep into the surrounding tissue. It is not recommended to use the Galvanic Spa over broken capillaries. For this reason we would not recommend using the Galvanic Spa on a bruise.